At W Jewelry, we aim to provide a seamless and reliable shipping experience for all of our customers. Below are the details regarding our shipping process:
Processing Time
- Order Processing: Orders are processed within 1-3 business days after payment confirmation.
- Custom Orders: Custom jewelry may require additional processing time, typically 5-10 business days.
Delivery Time
- Standard Shipping: Estimated delivery within 7-20 business days.
- Express Shipping: Estimated delivery within 3-7 business days (available for an additional fee).
- Delivery times may vary based on your location and shipping carrier delays.
Shipping Costs
- International shipping rates are calculated at checkout based on your location.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.
Customs and Duties
For international orders:
- Customs fees, import duties, and taxes may apply and are the responsibility of the customer.
- Please check with your local customs office for more information.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time:
- Contact us at with your order number.
- We will assist in tracking your shipment or resolving the issue.
Questions?
If you have any questions about shipping or need assistance, feel free to reach out to our team.