Order Placing & Delivery
Yes! If your order hasn’t been processed yet, contact us immediately, and we’ll do our best to accommodate your request.
Placing an order is simple! Browse our catalog, select your favorite items, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
*Shipping typically takes the following durations as stated in our Shipping Information section:
- Standard Shipping: Delivery in 5–20 business days after the order is processed.
- Express Shipping: Delivery times may vary, but generally take 3–7 business days after the order is processed.*
Yes, we ship worldwide! Shipping times and costs may vary depending on your location. Please contact us for more details.
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on the courier’s website.
Returns & Refund
We accept returns within 7 days of purchase for unworn items in their original packaging.
Contact us immediately with photos of the damaged item, and we’ll assist you in resolving the issue.
To request a refund, contact our customer service team with your order number and reason for the return. Refunds are processed within 5–7 business days after the returned item is received.
Jewelry Care
To keep your jewelry looking its best, avoid contact with water, perfumes, and harsh chemicals. Store your pieces in a dry, cool place and clean them regularly with a soft cloth.
Yes, most of our jewelry is made with stainless steel materials, suitable for sensitive skin. While please check the product description for specific material details.
Payment & Security
We accept major credit cards, PayPal, and other secure payment methods.
Absolutely! We use industry-standard encryption to ensure that your payment details are safe and secure.